Global Service Issues by Location

Worldwide geographical distribution of service disruptions for Last 5 Days

Total reported issues: 1,183

Countries Affected

16

Cities Affected

20+

Issue Types

38

Global Service Disruption Heatmap

Interactive visualization of service issues worldwide — darker colors indicate higher concentration

Darker colors indicate higher concentration of reported issues. Hover over any country for detailed information.

By Country

Global distribution of service issues

Country Reports Percentage
United States71060.0%
United Kingdom35329.8%
Canada1028.6%
The Netherlands30.3%
Brazil20.2%
Germany20.2%
Taiwan20.2%
Morocco1< 0.1%
Norway1< 0.1%
Austria1< 0.1%
India1< 0.1%
China1< 0.1%
Spain1< 0.1%
Romania1< 0.1%
Italy1< 0.1%
Argentina1< 0.1%

Top Cities

Cities with the highest number of reported issues

City State/Region Country Reports
TorontoOntarioCanada33
LondonEnglandUnited Kingdom24
DallasTexasUnited States20
MobileAlabamaUnited States20
ManchesterEnglandUnited Kingdom17
GlasgowScotlandUnited Kingdom16
PhiladelphiaPennsylvaniaUnited States15
AtlantaGeorgiaUnited States15
Los AngelesCaliforniaUnited States14
DenverColoradoUnited States13
CharlotteNorth CarolinaUnited States13
PhoenixArizonaUnited States10
OmahaNebraskaUnited States10
MiltonOntarioCanada10
OrlandoFloridaUnited States10
MinneapolisMinnesotaUnited States9
MontrealQuebecCanada9
ChicagoIllinoisUnited States9
CroydonEnglandUnited Kingdom8
IlfordEnglandUnited Kingdom8

Common Issue Types

Breakdown of different types of service disruptions

Issue Type Reports Percentage
no_internet_prov_tv31426.5%
no_internet_isp24420.6%
data_not_working_mob13011.0%
no_signal_mob12110.2%
online_banking_issues786.6%
call_drops_mob383.2%
streaming_issues262.2%
slow_internet_mob231.9%
transaction_issues211.8%
mobile_app_issues201.7%
online_banking201.7%
slow_speed_prov_tv181.5%
unstable_connection_prov_tv161.4%
wifi_issues_isp151.3%
no_wifi_signal_prov_tv151.3%
slow_internet_isp141.2%
power_outage110.9%
not_working80.7%
intermittent_connection_isp60.5%
mobile_app_bank60.5%
buffering_issues50.4%
billing_issues_mob50.4%
login_issues40.3%
atm_issues30.3%
slow_processing30.3%
fraud_concerns20.2%
transaction_failures20.2%
billing_issues_prov_tv20.2%
customer_service_issues20.2%
payment_gateway20.2%
test20.2%
stream_drops1< 0.1%
failed_transactions1< 0.1%
connection_drops1< 0.1%
video_quality_issues1< 0.1%
upload_issues1< 0.1%
api_failures_ai1< 0.1%
poor_video_quality1< 0.1%