Global Service Issues by Location
Worldwide geographical distribution of service disruptions for Last 5 Days
Countries Affected
16
Cities Affected
20+
Issue Types
38
Global Service Disruption Heatmap
Interactive visualization of service issues worldwide — darker colors indicate higher concentration
By Country
Global distribution of service issues
| Country | Reports | Percentage |
|---|---|---|
| United States | 710 | 60.0% |
| United Kingdom | 353 | 29.8% |
| Canada | 102 | 8.6% |
| The Netherlands | 3 | 0.3% |
| Brazil | 2 | 0.2% |
| Germany | 2 | 0.2% |
| Taiwan | 2 | 0.2% |
| Morocco | 1 | < 0.1% |
| Norway | 1 | < 0.1% |
| Austria | 1 | < 0.1% |
| India | 1 | < 0.1% |
| China | 1 | < 0.1% |
| Spain | 1 | < 0.1% |
| Romania | 1 | < 0.1% |
| Italy | 1 | < 0.1% |
| Argentina | 1 | < 0.1% |
Top Cities
Cities with the highest number of reported issues
| City | State/Region | Country | Reports |
|---|---|---|---|
| Toronto | Ontario | Canada | 33 |
| London | England | United Kingdom | 24 |
| Dallas | Texas | United States | 20 |
| Mobile | Alabama | United States | 20 |
| Manchester | England | United Kingdom | 17 |
| Glasgow | Scotland | United Kingdom | 16 |
| Philadelphia | Pennsylvania | United States | 15 |
| Atlanta | Georgia | United States | 15 |
| Los Angeles | California | United States | 14 |
| Denver | Colorado | United States | 13 |
| Charlotte | North Carolina | United States | 13 |
| Phoenix | Arizona | United States | 10 |
| Omaha | Nebraska | United States | 10 |
| Milton | Ontario | Canada | 10 |
| Orlando | Florida | United States | 10 |
| Minneapolis | Minnesota | United States | 9 |
| Montreal | Quebec | Canada | 9 |
| Chicago | Illinois | United States | 9 |
| Croydon | England | United Kingdom | 8 |
| Ilford | England | United Kingdom | 8 |
Common Issue Types
Breakdown of different types of service disruptions
| Issue Type | Reports | Percentage |
|---|---|---|
| no_internet_prov_tv | 314 | 26.5% |
| no_internet_isp | 244 | 20.6% |
| data_not_working_mob | 130 | 11.0% |
| no_signal_mob | 121 | 10.2% |
| online_banking_issues | 78 | 6.6% |
| call_drops_mob | 38 | 3.2% |
| streaming_issues | 26 | 2.2% |
| slow_internet_mob | 23 | 1.9% |
| transaction_issues | 21 | 1.8% |
| mobile_app_issues | 20 | 1.7% |
| online_banking | 20 | 1.7% |
| slow_speed_prov_tv | 18 | 1.5% |
| unstable_connection_prov_tv | 16 | 1.4% |
| wifi_issues_isp | 15 | 1.3% |
| no_wifi_signal_prov_tv | 15 | 1.3% |
| slow_internet_isp | 14 | 1.2% |
| power_outage | 11 | 0.9% |
| not_working | 8 | 0.7% |
| intermittent_connection_isp | 6 | 0.5% |
| mobile_app_bank | 6 | 0.5% |
| buffering_issues | 5 | 0.4% |
| billing_issues_mob | 5 | 0.4% |
| login_issues | 4 | 0.3% |
| atm_issues | 3 | 0.3% |
| slow_processing | 3 | 0.3% |
| fraud_concerns | 2 | 0.2% |
| transaction_failures | 2 | 0.2% |
| billing_issues_prov_tv | 2 | 0.2% |
| customer_service_issues | 2 | 0.2% |
| payment_gateway | 2 | 0.2% |
| test | 2 | 0.2% |
| stream_drops | 1 | < 0.1% |
| failed_transactions | 1 | < 0.1% |
| connection_drops | 1 | < 0.1% |
| video_quality_issues | 1 | < 0.1% |
| upload_issues | 1 | < 0.1% |
| api_failures_ai | 1 | < 0.1% |
| poor_video_quality | 1 | < 0.1% |