Global Service Issues by Location

Worldwide geographical distribution of service disruptions for Last 30 Days

Total reported issues: 6,150

Countries Affected

58

Cities Affected

20+

Issue Types

52

Global Service Disruption Heatmap

Interactive visualization of service issues worldwide — darker colors indicate higher concentration

Darker colors indicate higher concentration of reported issues. Hover over any country for detailed information.

By Country

Global distribution of service issues

Country Reports Percentage
United States4,27469.5%
United Kingdom1,47223.9%
Canada2704.4%
Brazil160.3%
The Netherlands100.2%
Germany90.1%
Spain70.1%
Italy70.1%
Ireland4< 0.1%
Malaysia4< 0.1%
India4< 0.1%
Argentina4< 0.1%
France3< 0.1%
Australia3< 0.1%
Japan3< 0.1%
Peru3< 0.1%
Pakistan3< 0.1%
Puerto Rico2< 0.1%
Austria2< 0.1%
Bulgaria2< 0.1%
Sweden2< 0.1%
Mexico2< 0.1%
Vietnam2< 0.1%
Taiwan2< 0.1%
Unknown2< 0.1%
South Africa2< 0.1%
Ecuador2< 0.1%
Finland2< 0.1%
Portugal2< 0.1%
Singapore2< 0.1%
Russia1< 0.1%
Albania1< 0.1%
Afghanistan1< 0.1%
Indonesia1< 0.1%
Serbia1< 0.1%
Switzerland1< 0.1%
Panama1< 0.1%
Iceland1< 0.1%
Bolivia1< 0.1%
Netherlands1< 0.1%
Morocco1< 0.1%
Norway1< 0.1%
China1< 0.1%
Romania1< 0.1%
Azerbaijan1< 0.1%
Moldova1< 0.1%
Denmark1< 0.1%
Jamaica1< 0.1%
Gambia1< 0.1%
Malta1< 0.1%
Saudi Arabia1< 0.1%
Latvia1< 0.1%
Lithuania1< 0.1%
Costa Rica1< 0.1%
Ivory Coast1< 0.1%
Philippines1< 0.1%
Colombia1< 0.1%
Lebanon1< 0.1%

Top Cities

Cities with the highest number of reported issues

City State/Region Country Reports
PhiladelphiaPennsylvaniaUnited States118
OmahaNebraskaUnited States115
DallasTexasUnited States104
LondonEnglandUnited Kingdom98
ChicagoIllinoisUnited States94
WashingtonDistrict of ColumbiaUnited States91
TorontoOntarioCanada83
HoustonTexasUnited States77
AtlantaGeorgiaUnited States73
DenverColoradoUnited States64
MinneapolisMinnesotaUnited States63
ManchesterEnglandUnited Kingdom62
Los AngelesCaliforniaUnited States57
PhoenixArizonaUnited States54
New YorkNew YorkUnited States54
CharlotteNorth CarolinaUnited States52
BirminghamEnglandUnited Kingdom47
St LouisMissouriUnited States47
LeedsEnglandUnited Kingdom44
GlasgowScotlandUnited Kingdom43

Common Issue Types

Breakdown of different types of service disruptions

Issue Type Reports Percentage
no_internet_prov_tv2,29237.3%
no_signal_mob83013.5%
no_internet_isp72311.8%
data_not_working_mob70911.5%
online_banking_issues2253.7%
call_drops_mob1993.2%
slow_speed_prov_tv1131.8%
slow_internet_mob1111.8%
unstable_connection_prov_tv1071.7%
online_banking1051.7%
no_wifi_signal_prov_tv881.4%
streaming_issues831.3%
mobile_app_issues701.1%
slow_internet_isp490.8%
transaction_issues490.8%
power_outage470.8%
test390.6%
mobile_app_bank350.6%
wifi_issues_isp330.5%
not_working320.5%
buffering_issues300.5%
intermittent_connection_isp290.5%
login_issues270.4%
billing_issues_mob190.3%
atm_issues140.2%
customer_service_issues100.2%
api_failures_ai100.2%
no_stream90.1%
slow_processing70.1%
failed_transactions70.1%
payment_gateway6< 0.1%
connection_drops4< 0.1%
transaction_failures4< 0.1%
video_quality_issues4< 0.1%
billing_issues_prov_tv4< 0.1%
messaging_issues3< 0.1%
fraud_concerns3< 0.1%
voltage_fluctuation2< 0.1%
feed_issues2< 0.1%
payment_issues2< 0.1%
model_errors_ai2< 0.1%
stream_drops2< 0.1%
poor_video_quality2< 0.1%
subscription_issues_ai1< 0.1%
customer_service_bank1< 0.1%
billing_issues1< 0.1%
billing_issues_isp1< 0.1%
security_issues1< 0.1%
brownout1< 0.1%
slow_response_ai1< 0.1%
smart_meter_issues1< 0.1%
upload_issues1< 0.1%