Global Service Issues by Location
Worldwide geographical distribution of service disruptions for Last 30 Days
Countries Affected
58
Cities Affected
20+
Issue Types
52
Global Service Disruption Heatmap
Interactive visualization of service issues worldwide — darker colors indicate higher concentration
By Country
Global distribution of service issues
| Country | Reports | Percentage |
|---|---|---|
| United States | 4,274 | 69.5% |
| United Kingdom | 1,472 | 23.9% |
| Canada | 270 | 4.4% |
| Brazil | 16 | 0.3% |
| The Netherlands | 10 | 0.2% |
| Germany | 9 | 0.1% |
| Spain | 7 | 0.1% |
| Italy | 7 | 0.1% |
| Ireland | 4 | < 0.1% |
| Malaysia | 4 | < 0.1% |
| India | 4 | < 0.1% |
| Argentina | 4 | < 0.1% |
| France | 3 | < 0.1% |
| Australia | 3 | < 0.1% |
| Japan | 3 | < 0.1% |
| Peru | 3 | < 0.1% |
| Pakistan | 3 | < 0.1% |
| Puerto Rico | 2 | < 0.1% |
| Austria | 2 | < 0.1% |
| Bulgaria | 2 | < 0.1% |
| Sweden | 2 | < 0.1% |
| Mexico | 2 | < 0.1% |
| Vietnam | 2 | < 0.1% |
| Taiwan | 2 | < 0.1% |
| Unknown | 2 | < 0.1% |
| South Africa | 2 | < 0.1% |
| Ecuador | 2 | < 0.1% |
| Finland | 2 | < 0.1% |
| Portugal | 2 | < 0.1% |
| Singapore | 2 | < 0.1% |
| Russia | 1 | < 0.1% |
| Albania | 1 | < 0.1% |
| Afghanistan | 1 | < 0.1% |
| Indonesia | 1 | < 0.1% |
| Serbia | 1 | < 0.1% |
| Switzerland | 1 | < 0.1% |
| Panama | 1 | < 0.1% |
| Iceland | 1 | < 0.1% |
| Bolivia | 1 | < 0.1% |
| Netherlands | 1 | < 0.1% |
| Morocco | 1 | < 0.1% |
| Norway | 1 | < 0.1% |
| China | 1 | < 0.1% |
| Romania | 1 | < 0.1% |
| Azerbaijan | 1 | < 0.1% |
| Moldova | 1 | < 0.1% |
| Denmark | 1 | < 0.1% |
| Jamaica | 1 | < 0.1% |
| Gambia | 1 | < 0.1% |
| Malta | 1 | < 0.1% |
| Saudi Arabia | 1 | < 0.1% |
| Latvia | 1 | < 0.1% |
| Lithuania | 1 | < 0.1% |
| Costa Rica | 1 | < 0.1% |
| Ivory Coast | 1 | < 0.1% |
| Philippines | 1 | < 0.1% |
| Colombia | 1 | < 0.1% |
| Lebanon | 1 | < 0.1% |
Top Cities
Cities with the highest number of reported issues
| City | State/Region | Country | Reports |
|---|---|---|---|
| Philadelphia | Pennsylvania | United States | 118 |
| Omaha | Nebraska | United States | 115 |
| Dallas | Texas | United States | 104 |
| London | England | United Kingdom | 98 |
| Chicago | Illinois | United States | 94 |
| Washington | District of Columbia | United States | 91 |
| Toronto | Ontario | Canada | 83 |
| Houston | Texas | United States | 77 |
| Atlanta | Georgia | United States | 73 |
| Denver | Colorado | United States | 64 |
| Minneapolis | Minnesota | United States | 63 |
| Manchester | England | United Kingdom | 62 |
| Los Angeles | California | United States | 57 |
| Phoenix | Arizona | United States | 54 |
| New York | New York | United States | 54 |
| Charlotte | North Carolina | United States | 52 |
| Birmingham | England | United Kingdom | 47 |
| St Louis | Missouri | United States | 47 |
| Leeds | England | United Kingdom | 44 |
| Glasgow | Scotland | United Kingdom | 43 |
Common Issue Types
Breakdown of different types of service disruptions
| Issue Type | Reports | Percentage |
|---|---|---|
| no_internet_prov_tv | 2,292 | 37.3% |
| no_signal_mob | 830 | 13.5% |
| no_internet_isp | 723 | 11.8% |
| data_not_working_mob | 709 | 11.5% |
| online_banking_issues | 225 | 3.7% |
| call_drops_mob | 199 | 3.2% |
| slow_speed_prov_tv | 113 | 1.8% |
| slow_internet_mob | 111 | 1.8% |
| unstable_connection_prov_tv | 107 | 1.7% |
| online_banking | 105 | 1.7% |
| no_wifi_signal_prov_tv | 88 | 1.4% |
| streaming_issues | 83 | 1.3% |
| mobile_app_issues | 70 | 1.1% |
| slow_internet_isp | 49 | 0.8% |
| transaction_issues | 49 | 0.8% |
| power_outage | 47 | 0.8% |
| test | 39 | 0.6% |
| mobile_app_bank | 35 | 0.6% |
| wifi_issues_isp | 33 | 0.5% |
| not_working | 32 | 0.5% |
| buffering_issues | 30 | 0.5% |
| intermittent_connection_isp | 29 | 0.5% |
| login_issues | 27 | 0.4% |
| billing_issues_mob | 19 | 0.3% |
| atm_issues | 14 | 0.2% |
| customer_service_issues | 10 | 0.2% |
| api_failures_ai | 10 | 0.2% |
| no_stream | 9 | 0.1% |
| slow_processing | 7 | 0.1% |
| failed_transactions | 7 | 0.1% |
| payment_gateway | 6 | < 0.1% |
| connection_drops | 4 | < 0.1% |
| transaction_failures | 4 | < 0.1% |
| video_quality_issues | 4 | < 0.1% |
| billing_issues_prov_tv | 4 | < 0.1% |
| messaging_issues | 3 | < 0.1% |
| fraud_concerns | 3 | < 0.1% |
| voltage_fluctuation | 2 | < 0.1% |
| feed_issues | 2 | < 0.1% |
| payment_issues | 2 | < 0.1% |
| model_errors_ai | 2 | < 0.1% |
| stream_drops | 2 | < 0.1% |
| poor_video_quality | 2 | < 0.1% |
| subscription_issues_ai | 1 | < 0.1% |
| customer_service_bank | 1 | < 0.1% |
| billing_issues | 1 | < 0.1% |
| billing_issues_isp | 1 | < 0.1% |
| security_issues | 1 | < 0.1% |
| brownout | 1 | < 0.1% |
| slow_response_ai | 1 | < 0.1% |
| smart_meter_issues | 1 | < 0.1% |
| upload_issues | 1 | < 0.1% |