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We're here to help — report outages, share feedback, or ask anything about our platform. We value every message.

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Frequently asked questions

How quickly do you respond?
We respond within 24–48 hours. Urgent outage reports may get a faster reply (within 12h).
Can I report an outage anonymously?
Absolutely. Use the outage report form without providing personal info, but leaving an email helps us clarify details if needed.
Do you verify outage reports?
We cross-check community reports with multiple sources to ensure accuracy while keeping real-time updates.
How to request data removal?
Email dmitriisultanov1024@gmail.com with subject "Data Removal Request" and we'll process within 5 days.
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Call or message
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Armenia Office (Yerevan)

+374 77 014543

Mon–Fri: 10:00 – 18:00 (GMT+4)

@

General Inquiries

dmitriisultanov1024@gmail.com

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📍 HQ Office: Armenia, Yerevan, NAR-DOS STR 2, 0018
🕒 Support hours: 10:00 – 19:00 (local time)
👤 SULTANOV DMITRII IE
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Estimated response times
  • 🚨 Service Outages: Within 12 hours
  • 📬 General Inquiries: 24–48 hours
  • 🔐 Privacy Requests: 3–5 business days
  • ⚙️ Technical Issues: 24–72 hours
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Before you write

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  • ✓ Check our FAQ & knowledge base
  • ✓ Include affected service name
  • ✓ Add exact outage date/time
  • ✓ Share your approximate location
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