Service Issues by Location
Geographical distribution of service disruptions (Last 5 Days)
Total reported issues: 1,028
Countries Affected
27
US States Affected
49
Cities Affected
571
US States Heatmap
Visual representation of service issues across United States
Darker colors indicate higher concentration of reported issues.
By US State
Detailed breakdown of service issues by state
| State | Reports | Percentage |
|---|---|---|
| Texas | 46 | 7.6% |
| California | 38 | 6.3% |
| Illinois | 33 | 5.5% |
| Colorado | 32 | 5.3% |
| Minnesota | 32 | 5.3% |
| Arizona | 31 | 5.1% |
| Virginia | 29 | 4.8% |
| Florida | 28 | 4.6% |
| Nebraska | 26 | 4.3% |
| New York | 25 | 4.1% |
| Georgia | 23 | 3.8% |
| Pennsylvania | 21 | 3.5% |
| North Carolina | 16 | 2.6% |
| Ohio | 16 | 2.6% |
| Missouri | 15 | 2.5% |
| Indiana | 14 | 2.3% |
| Iowa | 13 | 2.1% |
| Kentucky | 12 | 2.0% |
| Michigan | 11 | 1.8% |
| Maryland | 11 | 1.8% |
| Alabama | 11 | 1.8% |
| Tennessee | 10 | 1.7% |
| Oregon | 10 | 1.7% |
| South Carolina | 10 | 1.7% |
| Washington | 9 | 1.5% |
| Massachusetts | 8 | 1.3% |
| New Jersey | 7 | 1.2% |
| District of Columbia | 7 | 1.2% |
| New Mexico | 6 | 1.0% |
| Nevada | 6 | 1.0% |
| Connecticut | 6 | 1.0% |
| Louisiana | 5 | 0.8% |
| Kansas | 5 | 0.8% |
| Utah | 4 | 0.7% |
| Wisconsin | 4 | 0.7% |
| West Virginia | 3 | 0.5% |
| Montana | 3 | 0.5% |
| Idaho | 2 | 0.3% |
| Oklahoma | 2 | 0.3% |
| Arkansas | 2 | 0.3% |
| Hawaii | 2 | 0.3% |
| Mississippi | 2 | 0.3% |
| Vermont | 2 | 0.3% |
| South Dakota | 2 | 0.3% |
| Rhode Island | 1 | 0.2% |
| North Dakota | 1 | 0.2% |
| New Hampshire | 1 | 0.2% |
| Delaware | 1 | 0.2% |
| Alaska | 1 | 0.2% |
By Country
Global distribution of service issues
| Country | Reports | Percentage |
|---|---|---|
| United States | 605 | 58.9% |
| United Kingdom | 309 | 30.1% |
| Canada | 84 | 8.2% |
| Germany | 4 | 0.4% |
| Pakistan | 2 | 0.2% |
| Australia | 2 | 0.2% |
| Vietnam | 2 | 0.2% |
| Netherlands | 1 | 0.1% |
| Puerto Rico | 1 | 0.1% |
| Russia | 1 | 0.1% |
| Panama | 1 | 0.1% |
| Unknown | 1 | 0.1% |
| South Africa | 1 | 0.1% |
| Spain | 1 | 0.1% |
| Malaysia | 1 | 0.1% |
| Switzerland | 1 | 0.1% |
| India | 1 | 0.1% |
| The Netherlands | 1 | 0.1% |
| Serbia | 1 | 0.1% |
| Indonesia | 1 | 0.1% |
| Afghanistan | 1 | 0.1% |
| France | 1 | 0.1% |
| Albania | 1 | 0.1% |
| Azerbaijan | 1 | 0.1% |
| Ecuador | 1 | 0.1% |
| Brazil | 1 | 0.1% |
| Moldova | 1 | 0.1% |
Top Cities
Cities with the highest number of reported issues
| City | State/Region | Country | Reports |
|---|---|---|---|
| Toronto | Ontario | Canada | 28 |
| Chicago | Illinois | United States | 23 |
| Minneapolis | Minnesota | United States | 20 |
| Omaha | Nebraska | United States | 20 |
| London | England | United Kingdom | 17 |
| Phoenix | Arizona | United States | 16 |
| Dallas | Texas | United States | 16 |
| Birmingham | England | United Kingdom | 16 |
| Denver | Colorado | United States | 14 |
| Manchester | England | United Kingdom | 13 |
| Philadelphia | Pennsylvania | United States | 11 |
| New York | New York | United States | 9 |
| Doncaster | England | United Kingdom | 9 |
| Glasgow | Scotland | United Kingdom | 8 |
| St Louis | Missouri | United States | 8 |
| Atlanta | Georgia | United States | 8 |
| Houston | Texas | United States | 7 |
| Indianapolis | Indiana | United States | 7 |
| Washington | District of Columbia | United States | 7 |
| Los Angeles | California | United States | 7 |
Common Issue Types
Breakdown of different types of service disruptions
| Issue Type | Reports | Percentage |
|---|---|---|
| no_internet_prov_tv | 333 | 32.4% |
| no_internet_isp | 153 | 14.9% |
| no_signal_mob | 144 | 14.0% |
| data_not_working_mob | 122 | 11.9% |
| call_drops_mob | 40 | 3.9% |
| online_banking_issues | 34 | 3.3% |
| unstable_connection_prov_tv | 25 | 2.4% |
| online_banking | 23 | 2.2% |
| slow_speed_prov_tv | 19 | 1.8% |
| slow_internet_mob | 15 | 1.5% |
| slow_internet_isp | 14 | 1.4% |
| streaming_issues | 14 | 1.4% |
| no_wifi_signal_prov_tv | 13 | 1.3% |
| wifi_issues_isp | 9 | 0.9% |
| buffering_issues | 8 | 0.8% |
| transaction_issues | 8 | 0.8% |
| test | 6 | 0.6% |
| mobile_app_issues | 6 | 0.6% |
| mobile_app_bank | 6 | 0.6% |
| intermittent_connection_isp | 5 | 0.5% |
| customer_service_issues | 5 | 0.5% |
| power_outage | 3 | 0.3% |
| api_failures_ai | 3 | 0.3% |
| not_working | 3 | 0.3% |
| atm_issues | 2 | 0.2% |
| login_issues | 2 | 0.2% |
| voltage_fluctuation | 2 | 0.2% |
| billing_issues_mob | 2 | 0.2% |
| no_stream | 2 | 0.2% |
| brownout | 1 | 0.1% |
| transaction_failures | 1 | 0.1% |
| failed_transactions | 1 | 0.1% |
| slow_response_ai | 1 | 0.1% |
| smart_meter_issues | 1 | 0.1% |
| payment_gateway | 1 | 0.1% |
| messaging_issues | 1 | 0.1% |