Service Issues by Location
Geographical distribution of service disruptions (Last 5 Days)
Total reported issues: 360
Countries Affected
7
US States Affected
43
Cities Affected
216
US States Heatmap
Visual representation of service issues across United States
Darker colors indicate higher concentration of reported issues.
By US State
Detailed breakdown of service issues by state
| State | Reports | Percentage |
|---|---|---|
| Virginia | 31 | 8.8% |
| Texas | 29 | 8.2% |
| Florida | 28 | 7.9% |
| Pennsylvania | 28 | 7.9% |
| Illinois | 21 | 5.9% |
| Georgia | 18 | 5.1% |
| California | 18 | 5.1% |
| Indiana | 14 | 4.0% |
| New York | 13 | 3.7% |
| Colorado | 12 | 3.4% |
| Ohio | 12 | 3.4% |
| Minnesota | 12 | 3.4% |
| Tennessee | 8 | 2.3% |
| Missouri | 8 | 2.3% |
| Nebraska | 8 | 2.3% |
| Oregon | 7 | 2.0% |
| North Carolina | 7 | 2.0% |
| South Dakota | 5 | 1.4% |
| New Jersey | 5 | 1.4% |
| Washington | 5 | 1.4% |
| Utah | 5 | 1.4% |
| Alabama | 5 | 1.4% |
| Michigan | 4 | 1.1% |
| Massachusetts | 4 | 1.1% |
| South Carolina | 4 | 1.1% |
| Arkansas | 4 | 1.1% |
| Maine | 3 | 0.8% |
| Oklahoma | 3 | 0.8% |
| Wisconsin | 3 | 0.8% |
| Louisiana | 3 | 0.8% |
| Kentucky | 3 | 0.8% |
| Iowa | 3 | 0.8% |
| District of Columbia | 3 | 0.8% |
| Arizona | 3 | 0.8% |
| New Mexico | 3 | 0.8% |
| Maryland | 2 | 0.6% |
| Rhode Island | 2 | 0.6% |
| West Virginia | 2 | 0.6% |
| New Hampshire | 1 | 0.3% |
| Nevada | 1 | 0.3% |
| Connecticut | 1 | 0.3% |
| Idaho | 1 | 0.3% |
| Mississippi | 1 | 0.3% |
By Country
Global distribution of service issues
| Country | Reports | Percentage |
|---|---|---|
| United States | 353 | 98.1% |
| Canada | 2 | 0.6% |
| Serbia | 1 | 0.3% |
| United Kingdom | 1 | 0.3% |
| Germany | 1 | 0.3% |
| Bangladesh | 1 | 0.3% |
| Australia | 1 | 0.3% |
Top Cities
Cities with the highest number of reported issues
| City | State/Region | Country | Reports |
|---|---|---|---|
| Chicago | Illinois | United States | 12 |
| Atlanta | Georgia | United States | 10 |
| Philadelphia | Pennsylvania | United States | 9 |
| Pittsburgh | Pennsylvania | United States | 8 |
| Denver | Colorado | United States | 8 |
| San Antonio | Texas | United States | 6 |
| New York | New York | United States | 6 |
| Ashburn | Virginia | United States | 6 |
| Reston | Virginia | United States | 5 |
| Lynchburg | Virginia | United States | 5 |
| Dallas | Texas | United States | 5 |
| Miami | Florida | United States | 5 |
| Norcross | Georgia | United States | 5 |
| Jacksonville | Florida | United States | 4 |
| Hayward | California | United States | 4 |
| San Francisco | California | United States | 4 |
| Roanoke | Virginia | United States | 4 |
| Omaha | Nebraska | United States | 4 |
| Minneapolis | Minnesota | United States | 4 |
| Boston | Massachusetts | United States | 4 |
Common Issue Types
Breakdown of different types of service disruptions
| Issue Type | Reports | Percentage |
|---|---|---|
| no_internet_prov_tv | 195 | 54.2% |
| no_signal_mob | 61 | 16.9% |
| data_not_working_mob | 49 | 13.6% |
| unstable_connection_prov_tv | 14 | 3.9% |
| call_drops_mob | 10 | 2.8% |
| online_banking_issues | 9 | 2.5% |
| slow_internet_mob | 8 | 2.2% |
| slow_speed_prov_tv | 6 | 1.7% |
| no_wifi_signal_prov_tv | 5 | 1.4% |
| mobile_app_issues | 1 | 0.3% |
| test | 1 | 0.3% |
| transaction_issues | 1 | 0.3% |