Service Issues by Location
Geographical distribution of service disruptions (Last 5 Days)
Total reported issues: 639
Countries Affected
5
US States Affected
47
Cities Affected
333
US States Heatmap
Visual representation of service issues across United States
Darker colors indicate higher concentration of reported issues.
By US State
Detailed breakdown of service issues by state
| State | Reports | Percentage |
|---|---|---|
| Texas | 74 | 11.7% |
| California | 57 | 9.0% |
| Illinois | 37 | 5.8% |
| Florida | 37 | 5.8% |
| Washington | 28 | 4.4% |
| New York | 27 | 4.3% |
| Pennsylvania | 24 | 3.8% |
| Georgia | 23 | 3.6% |
| Virginia | 21 | 3.3% |
| Arizona | 21 | 3.3% |
| Colorado | 21 | 3.3% |
| Ohio | 19 | 3.0% |
| North Carolina | 15 | 2.4% |
| Massachusetts | 15 | 2.4% |
| Minnesota | 15 | 2.4% |
| Oregon | 15 | 2.4% |
| Connecticut | 14 | 2.2% |
| Tennessee | 13 | 2.0% |
| Maryland | 13 | 2.0% |
| Indiana | 13 | 2.0% |
| Missouri | 13 | 2.0% |
| Michigan | 12 | 1.9% |
| South Carolina | 9 | 1.4% |
| Oklahoma | 8 | 1.3% |
| Alabama | 8 | 1.3% |
| New Jersey | 7 | 1.1% |
| Iowa | 7 | 1.1% |
| Rhode Island | 7 | 1.1% |
| Louisiana | 7 | 1.1% |
| Nebraska | 7 | 1.1% |
| Wisconsin | 6 | 0.9% |
| New Mexico | 5 | 0.8% |
| Utah | 5 | 0.8% |
| Nevada | 4 | 0.6% |
| Mississippi | 4 | 0.6% |
| Hawaii | 3 | 0.5% |
| Kentucky | 3 | 0.5% |
| South Dakota | 3 | 0.5% |
| Idaho | 3 | 0.5% |
| District of Columbia | 2 | 0.3% |
| New Hampshire | 2 | 0.3% |
| Kansas | 2 | 0.3% |
| Alaska | 2 | 0.3% |
| Vermont | 1 | 0.2% |
| Montana | 1 | 0.2% |
| Delaware | 1 | 0.2% |
| Arkansas | 1 | 0.2% |
By Country
Global distribution of service issues
| Country | Reports | Percentage |
|---|---|---|
| United States | 635 | 99.4% |
| United Kingdom | 1 | 0.2% |
| The Netherlands | 1 | 0.2% |
| Sweden | 1 | 0.2% |
| Canada | 1 | 0.2% |
Top Cities
Cities with the highest number of reported issues
| City | State/Region | Country | Reports |
|---|---|---|---|
| Chicago | Illinois | United States | 27 |
| Dallas | Texas | United States | 23 |
| Atlanta | Georgia | United States | 14 |
| Phoenix | Arizona | United States | 13 |
| Denver | Colorado | United States | 13 |
| San Antonio | Texas | United States | 12 |
| Seattle | Washington | United States | 12 |
| Los Angeles | California | United States | 11 |
| Houston | Texas | United States | 11 |
| New York | New York | United States | 10 |
| Ashburn | Virginia | United States | 8 |
| Indianapolis | Indiana | United States | 8 |
| Philadelphia | Pennsylvania | United States | 8 |
| Portland | Oregon | United States | 7 |
| Minneapolis | Minnesota | United States | 7 |
| Detroit | Michigan | United States | 7 |
| Miami | Florida | United States | 7 |
| Charlotte | North Carolina | United States | 6 |
| Providence | Rhode Island | United States | 6 |
| Orlando | Florida | United States | 6 |
Common Issue Types
Breakdown of different types of service disruptions
| Issue Type | Reports | Percentage |
|---|---|---|
| no_internet_prov_tv | 403 | 63.1% |
| no_signal_mob | 86 | 13.5% |
| data_not_working_mob | 45 | 7.0% |
| unstable_connection_prov_tv | 27 | 4.2% |
| slow_internet_mob | 22 | 3.4% |
| no_wifi_signal_prov_tv | 21 | 3.3% |
| call_drops_mob | 18 | 2.8% |
| slow_speed_prov_tv | 12 | 1.9% |
| billing_issues_prov_tv | 3 | 0.5% |
| billing_issues_mob | 2 | 0.3% |