Service Issues by Location
Geographical distribution of service disruptions (Last 2 Days)
Countries Affected
15
US States Affected
48
Cities Affected
333
US States Heatmap
Visual representation of service issues across United States
By US State
Detailed breakdown of service issues by state
| State | Reports | Percentage |
|---|---|---|
| Texas | 24 | 7.9% |
| Arizona | 23 | 7.6% |
| Illinois | 21 | 6.9% |
| California | 19 | 6.3% |
| Florida | 19 | 6.3% |
| Virginia | 16 | 5.3% |
| Georgia | 15 | 4.9% |
| Pennsylvania | 11 | 3.6% |
| Minnesota | 11 | 3.6% |
| New York | 11 | 3.6% |
| Nebraska | 11 | 3.6% |
| Indiana | 9 | 3.0% |
| Alabama | 8 | 2.6% |
| Missouri | 7 | 2.3% |
| Kentucky | 7 | 2.3% |
| Iowa | 7 | 2.3% |
| North Carolina | 7 | 2.3% |
| Oregon | 6 | 2.0% |
| Colorado | 6 | 2.0% |
| South Carolina | 5 | 1.6% |
| Ohio | 4 | 1.3% |
| New Jersey | 4 | 1.3% |
| Tennessee | 4 | 1.3% |
| Maryland | 4 | 1.3% |
| Kansas | 4 | 1.3% |
| Massachusetts | 4 | 1.3% |
| Michigan | 3 | 1.0% |
| Washington | 3 | 1.0% |
| Louisiana | 3 | 1.0% |
| District of Columbia | 3 | 1.0% |
| Connecticut | 3 | 1.0% |
| Idaho | 2 | 0.7% |
| Wisconsin | 2 | 0.7% |
| Montana | 2 | 0.7% |
| Nevada | 2 | 0.7% |
| Utah | 2 | 0.7% |
| Arkansas | 1 | 0.3% |
| West Virginia | 1 | 0.3% |
| Alaska | 1 | 0.3% |
| Delaware | 1 | 0.3% |
| New Hampshire | 1 | 0.3% |
| North Dakota | 1 | 0.3% |
| Hawaii | 1 | 0.3% |
| Vermont | 1 | 0.3% |
| Rhode Island | 1 | 0.3% |
| South Dakota | 1 | 0.3% |
| Mississippi | 1 | 0.3% |
| Oklahoma | 1 | 0.3% |
By Country
Global distribution of service issues
| Country | Reports | Percentage |
|---|---|---|
| United States | 304 | 57.0% |
| United Kingdom | 151 | 28.3% |
| Canada | 63 | 11.8% |
| Germany | 2 | 0.4% |
| Vietnam | 2 | 0.4% |
| Pakistan | 2 | 0.4% |
| Malaysia | 1 | 0.2% |
| Australia | 1 | 0.2% |
| Spain | 1 | 0.2% |
| South Africa | 1 | 0.2% |
| Unknown | 1 | 0.2% |
| Panama | 1 | 0.2% |
| Russia | 1 | 0.2% |
| Puerto Rico | 1 | 0.2% |
| Netherlands | 1 | 0.2% |
Top Cities
Cities with the highest number of reported issues
| City | State/Region | Country | Reports |
|---|---|---|---|
| Toronto | Ontario | Canada | 22 |
| Chicago | Illinois | United States | 16 |
| Phoenix | Arizona | United States | 13 |
| Birmingham | England | United Kingdom | 13 |
| Dallas | Texas | United States | 8 |
| London | England | United Kingdom | 8 |
| Omaha | Nebraska | United States | 8 |
| Minneapolis | Minnesota | United States | 7 |
| Manchester | England | United Kingdom | 6 |
| Atlanta | Georgia | United States | 6 |
| Indianapolis | Indiana | United States | 6 |
| Philadelphia | Pennsylvania | United States | 6 |
| Los Angeles | California | United States | 6 |
| St Louis | Missouri | United States | 5 |
| Mesa | Arizona | United States | 5 |
| Miami | Florida | United States | 4 |
| Roanoke | Virginia | United States | 4 |
| Luton | England | United Kingdom | 4 |
| Doncaster | England | United Kingdom | 4 |
| Portland | Oregon | United States | 4 |
Common Issue Types
Breakdown of different types of service disruptions
| Issue Type | Reports | Percentage |
|---|---|---|
| no_internet_prov_tv | 179 | 33.6% |
| no_internet_isp | 99 | 18.6% |
| data_not_working_mob | 66 | 12.4% |
| no_signal_mob | 63 | 11.8% |
| online_banking | 18 | 3.4% |
| call_drops_mob | 17 | 3.2% |
| online_banking_issues | 16 | 3.0% |
| unstable_connection_prov_tv | 10 | 1.9% |
| slow_internet_isp | 8 | 1.5% |
| no_wifi_signal_prov_tv | 7 | 1.3% |
| wifi_issues_isp | 6 | 1.1% |
| slow_internet_mob | 5 | 0.9% |
| streaming_issues | 5 | 0.9% |
| transaction_issues | 4 | 0.8% |
| slow_speed_prov_tv | 4 | 0.8% |
| mobile_app_bank | 3 | 0.6% |
| api_failures_ai | 3 | 0.6% |
| customer_service_issues | 2 | 0.4% |
| buffering_issues | 2 | 0.4% |
| intermittent_connection_isp | 2 | 0.4% |
| test | 2 | 0.4% |
| mobile_app_issues | 2 | 0.4% |
| voltage_fluctuation | 1 | 0.2% |
| billing_issues_mob | 1 | 0.2% |
| brownout | 1 | 0.2% |
| atm_issues | 1 | 0.2% |
| transaction_failures | 1 | 0.2% |
| failed_transactions | 1 | 0.2% |
| slow_response_ai | 1 | 0.2% |
| smart_meter_issues | 1 | 0.2% |
| payment_gateway | 1 | 0.2% |
| messaging_issues | 1 | 0.2% |