Service Issues by Location
Geographical distribution of service disruptions (Last 2 Days)
Total reported issues: 601
Countries Affected
16
US States Affected
48
Cities Affected
340
US States Heatmap
Visual representation of service issues across United States
Darker colors indicate higher concentration of reported issues.
By US State
Detailed breakdown of service issues by state
| State | Reports | Percentage |
|---|---|---|
| New York | 58 | 9.9% |
| Virginia | 44 | 7.5% |
| Pennsylvania | 41 | 7.0% |
| Texas | 40 | 6.9% |
| Massachusetts | 26 | 4.5% |
| California | 25 | 4.3% |
| Georgia | 23 | 3.9% |
| Arizona | 22 | 3.8% |
| Ohio | 22 | 3.8% |
| Florida | 20 | 3.4% |
| New Jersey | 19 | 3.3% |
| Maryland | 17 | 2.9% |
| North Carolina | 17 | 2.9% |
| Michigan | 15 | 2.6% |
| District of Columbia | 15 | 2.6% |
| Washington | 15 | 2.6% |
| Indiana | 14 | 2.4% |
| Colorado | 13 | 2.2% |
| Tennessee | 12 | 2.1% |
| Illinois | 12 | 2.1% |
| Connecticut | 10 | 1.7% |
| Wisconsin | 10 | 1.7% |
| Kentucky | 9 | 1.5% |
| Minnesota | 8 | 1.4% |
| South Carolina | 7 | 1.2% |
| Nevada | 6 | 1.0% |
| Alabama | 6 | 1.0% |
| New Hampshire | 6 | 1.0% |
| Iowa | 6 | 1.0% |
| Maine | 5 | 0.9% |
| Missouri | 4 | 0.7% |
| Louisiana | 4 | 0.7% |
| South Dakota | 4 | 0.7% |
| Rhode Island | 4 | 0.7% |
| Nebraska | 4 | 0.7% |
| Utah | 3 | 0.5% |
| Oklahoma | 3 | 0.5% |
| Arkansas | 2 | 0.3% |
| West Virginia | 2 | 0.3% |
| Mississippi | 2 | 0.3% |
| Wyoming | 1 | 0.2% |
| Hawaii | 1 | 0.2% |
| Delaware | 1 | 0.2% |
| Oregon | 1 | 0.2% |
| North Dakota | 1 | 0.2% |
| Vermont | 1 | 0.2% |
| Idaho | 1 | 0.2% |
| Washington, D.C. | 1 | 0.2% |
By Country
Global distribution of service issues
| Country | Reports | Percentage |
|---|---|---|
| United States | 583 | 97.0% |
| United Kingdom | 2 | 0.3% |
| Canada | 2 | 0.3% |
| Netherlands | 2 | 0.3% |
| Italy | 1 | 0.2% |
| Norway | 1 | 0.2% |
| Denmark | 1 | 0.2% |
| The Netherlands | 1 | 0.2% |
| Austria | 1 | 0.2% |
| Poland | 1 | 0.2% |
| China | 1 | 0.2% |
| Switzerland | 1 | 0.2% |
| Japan | 1 | 0.2% |
| Mexico | 1 | 0.2% |
| Australia | 1 | 0.2% |
| South Korea | 1 | 0.2% |
Top Cities
Cities with the highest number of reported issues
| City | State/Region | Country | Reports |
|---|---|---|---|
| Philadelphia | Pennsylvania | United States | 20 |
| New York | New York | United States | 16 |
| Atlanta | Georgia | United States | 15 |
| Washington | District of Columbia | United States | 15 |
| Houston | Texas | United States | 11 |
| Chesapeake | Virginia | United States | 10 |
| Los Angeles | California | United States | 10 |
| Denver | Colorado | United States | 10 |
| Phoenix | Arizona | United States | 10 |
| Chicago | Illinois | United States | 9 |
| Brooklyn | New York | United States | 8 |
| Ashburn | Virginia | United States | 7 |
| Seattle | Washington | United States | 7 |
| Dallas | Texas | United States | 6 |
| Knoxville | Tennessee | United States | 6 |
| The Bronx | New York | United States | 6 |
| Boston | Massachusetts | United States | 6 |
| Queens | New York | United States | 6 |
| Kingman | Arizona | United States | 5 |
| Lynchburg | Virginia | United States | 5 |
Common Issue Types
Breakdown of different types of service disruptions
| Issue Type | Reports | Percentage |
|---|---|---|
| no_signal_mob | 222 | 36.9% |
| no_internet_prov_tv | 154 | 25.6% |
| data_not_working_mob | 122 | 20.3% |
| call_drops_mob | 17 | 2.8% |
| online_banking_issues | 16 | 2.7% |
| slow_internet_mob | 15 | 2.5% |
| no_wifi_signal_prov_tv | 14 | 2.3% |
| unstable_connection_prov_tv | 14 | 2.3% |
| slow_speed_prov_tv | 7 | 1.2% |
| mobile_app_issues | 7 | 1.2% |
| streaming_issues | 5 | 0.8% |
| test | 2 | 0.3% |
| billing_issues_mob | 1 | 0.2% |
| messaging_issues | 1 | 0.2% |
| login_issues | 1 | 0.2% |
| transaction_issues | 1 | 0.2% |
| customer_service_issues | 1 | 0.2% |
| not_working | 1 | 0.2% |