Service Issues by Location
Geographical distribution of service disruptions (Last 30 Days)
Total reported issues: 180
Countries Affected
6
US States Affected
39
Cities Affected
125
US States Heatmap
Visual representation of service issues across United States
Darker colors indicate higher concentration of reported issues.
By US State
Detailed breakdown of service issues by state
| State | Reports | Percentage |
|---|---|---|
| California | 28 | 16.1% |
| Illinois | 16 | 9.2% |
| Florida | 14 | 8.0% |
| Texas | 11 | 6.3% |
| Virginia | 8 | 4.6% |
| New York | 7 | 4.0% |
| Pennsylvania | 7 | 4.0% |
| Washington | 7 | 4.0% |
| Georgia | 7 | 4.0% |
| Colorado | 5 | 2.9% |
| Oregon | 5 | 2.9% |
| Hawaii | 4 | 2.3% |
| Missouri | 4 | 2.3% |
| Arizona | 4 | 2.3% |
| Indiana | 4 | 2.3% |
| Wisconsin | 4 | 2.3% |
| Ohio | 3 | 1.7% |
| Louisiana | 3 | 1.7% |
| Massachusetts | 3 | 1.7% |
| Minnesota | 3 | 1.7% |
| Maryland | 2 | 1.1% |
| South Dakota | 2 | 1.1% |
| Rhode Island | 2 | 1.1% |
| Michigan | 2 | 1.1% |
| Tennessee | 2 | 1.1% |
| New Jersey | 2 | 1.1% |
| Nebraska | 2 | 1.1% |
| North Carolina | 2 | 1.1% |
| South Carolina | 1 | 0.6% |
| Wyoming | 1 | 0.6% |
| Oklahoma | 1 | 0.6% |
| Mississippi | 1 | 0.6% |
| Arkansas | 1 | 0.6% |
| Alabama | 1 | 0.6% |
| Iowa | 1 | 0.6% |
| Kansas | 1 | 0.6% |
| Idaho | 1 | 0.6% |
| Connecticut | 1 | 0.6% |
| New Mexico | 1 | 0.6% |
By Country
Global distribution of service issues
| Country | Reports | Percentage |
|---|---|---|
| United States | 174 | 96.7% |
| United Kingdom | 2 | 1.1% |
| Switzerland | 1 | 0.6% |
| Canada | 1 | 0.6% |
| Poland | 1 | 0.6% |
| Latvia | 1 | 0.6% |
Top Cities
Cities with the highest number of reported issues
| City | State/Region | Country | Reports |
|---|---|---|---|
| Chicago | Illinois | United States | 14 |
| Los Angeles | California | United States | 4 |
| Pittsburgh | Pennsylvania | United States | 4 |
| Minneapolis | Minnesota | United States | 3 |
| San Francisco | California | United States | 3 |
| Honolulu | Hawaii | United States | 3 |
| Denver | Colorado | United States | 3 |
| Brooklyn | New York | United States | 3 |
| Kansas City | Missouri | United States | 3 |
| Orlando | Florida | United States | 3 |
| Vancouver | Washington | United States | 2 |
| Philadelphia | Pennsylvania | United States | 2 |
| Miami | Florida | United States | 2 |
| Seattle | Washington | United States | 2 |
| Boston | Massachusetts | United States | 2 |
| Decatur | Georgia | United States | 2 |
| Portland | Oregon | United States | 2 |
| Silver Spring | Maryland | United States | 2 |
| Knoxville | Tennessee | United States | 2 |
| Fort Lauderdale | Florida | United States | 2 |
Common Issue Types
Breakdown of different types of service disruptions
| Issue Type | Reports | Percentage |
|---|---|---|
| no_internet_prov_tv | 108 | 60.0% |
| no_signal_mob | 18 | 10.0% |
| data_not_working_mob | 15 | 8.3% |
| slow_speed_prov_tv | 8 | 4.4% |
| call_drops_mob | 5 | 2.8% |
| unstable_connection_prov_tv | 5 | 2.8% |
| slow_internet_mob | 4 | 2.2% |
| billing_issues_prov_tv | 3 | 1.7% |
| not_working | 3 | 1.7% |
| token_limit | 2 | 1.1% |
| slow_response | 2 | 1.1% |
| transaction_issues | 1 | 0.6% |
| billing_issues_mob | 1 | 0.6% |
| mobile_app_issues | 1 | 0.6% |
| online_banking_issues | 1 | 0.6% |
| inaccurate_results | 1 | 0.6% |
| upload_issues | 1 | 0.6% |
| api_issues | 1 | 0.6% |