Service Issues by Location

Geographical distribution of service disruptions (Last 10 Days)

Total reported issues: 649

Countries Affected

10

US States Affected

45

Cities Affected

344

US States Heatmap

Visual representation of service issues across United States

Darker colors indicate higher concentration of reported issues.

By US State

Detailed breakdown of service issues by state

State Reports Percentage
Pennsylvania6510.3%
Texas609.5%
Virginia568.8%
Florida426.6%
California365.7%
Illinois304.7%
Georgia253.9%
Ohio243.8%
Indiana233.6%
Colorado213.3%
New York213.3%
Minnesota193.0%
Arizona162.5%
Missouri132.1%
Michigan132.1%
North Carolina121.9%
Washington121.9%
Kentucky121.9%
Tennessee101.6%
New Jersey101.6%
Nebraska101.6%
Alabama91.4%
South Dakota91.4%
Oregon81.3%
Massachusetts81.3%
South Carolina60.9%
Utah60.9%
Louisiana50.8%
Oklahoma50.8%
Mississippi40.6%
Arkansas40.6%
Kansas40.6%
Maryland40.6%
Wisconsin40.6%
Maine40.6%
Iowa30.5%
Nevada30.5%
West Virginia30.5%
District of Columbia30.5%
New Mexico30.5%
Hawaii20.3%
Rhode Island20.3%
Connecticut20.3%
Idaho20.3%
New Hampshire10.2%

By Country

Global distribution of service issues

Country Reports Percentage
United States63497.7%
Canada40.6%
Georgia30.5%
Pakistan20.3%
South Africa10.2%
Serbia10.2%
United Kingdom10.2%
Germany10.2%
Bangladesh10.2%
Australia10.2%

Top Cities

Cities with the highest number of reported issues

City State/Region Country Reports
PhiladelphiaPennsylvaniaUnited States24
ChicagoIllinoisUnited States20
DenverColoradoUnited States15
RichmondVirginiaUnited States15
DallasTexasUnited States13
PhoenixArizonaUnited States13
PittsburghPennsylvaniaUnited States12
AtlantaGeorgiaUnited States10
RoanokeVirginiaUnited States9
AshburnVirginiaUnited States9
HoustonTexasUnited States8
New YorkNew YorkUnited States8
NorcrossGeorgiaUnited States8
BostonMassachusettsUnited States8
IndianapolisIndianaUnited States8
HaywardCaliforniaUnited States6
ClevelandOhioUnited States6
MinneapolisMinnesotaUnited States6
San FranciscoCaliforniaUnited States6
MiamiFloridaUnited States6

Common Issue Types

Breakdown of different types of service disruptions

Issue Type Reports Percentage
no_internet_prov_tv34352.9%
no_signal_mob10516.2%
data_not_working_mob10416.0%
slow_internet_mob213.2%
call_drops_mob192.9%
unstable_connection_prov_tv182.8%
slow_speed_prov_tv91.4%
no_wifi_signal_prov_tv91.4%
online_banking_issues91.4%
transaction_issues60.9%
billing_issues_prov_tv20.3%
test20.3%
billing_issues_mob10.2%
mobile_app_issues10.2%