Is Shentel Down? Report Your Outage Here
Current network issues and outage reports for Shentel
Shentel Service Disruption Report
If you're experiencing Shentel service problems, please report them to help us track the scope and impact of these issues.
Live Shentel Complaint Activity
Hourly breakdown of customer-reported Shentel issues
This chart tracks the volume of Shentel service complaints reported by customers in real-time. Spikes indicate periods of increased network problems.
Shentel Service Performance Trends
30-day historical data on network reliability
This historical view helps identify patterns in Shentel's network performance and recurring service issues.
Shentel Outage Heatmap
Geographic distribution of recent service complaints
About Shentel Communications
Shenandoah Telecommunications (Shentel) is a regional provider offering fiber-optic and cable internet services across portions of Virginia, West Virginia, Maryland, and Pennsylvania. Through its Glo Fiber brand, Shentel delivers symmetrical multi-gigabit speeds (up to 2Gbps) in fiber areas, while maintaining DOCSIS 3.1 cable services (up to 1Gbps) elsewhere. The company emphasizes rural broadband development with no data caps and locally-based customer support in its service territories.
Current Shentel Service Alerts
- 📶 Data Connectivity: 8.4/10 (Fiber) | 7.8/10 (Cable) | Glo Fiber provides exceptional symmetrical speeds with 99.99% uptime, while cable service remains reliable but with typical DOCSIS upload limitations
- ⚡ 5G UW Availability: 0% |
- Customer Service: 8.6/10 | Exceptional local support with same-day service calls in most areas
- Billing System: 8.7/10 | Transparent pricing with free installation on fiber plans
Most Reported Shentel Issues
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