Optimum
Partial Service Disruptions Reported

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Current network issues and outage reports for Optimum

Optimum Service Disruption Report

If you're experiencing Optimum service problems, please report them to help us track the scope and impact of these issues.

Optimum Outage Statistics
Last 24 hours • Auto-updates every 5 minutes
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Optimum Service Performance Trends

30-day historical data on network reliability

This historical view helps identify patterns in Optimum's network performance and recurring service issues.

Live Optimum Complaint Activity

Hourly breakdown of customer-reported Optimum issues

Network Status Monitor

This chart tracks the volume of Optimum service complaints reported by customers in real-time. Spikes indicate periods of increased network problems.

Optimum Outage Heatmap

Geographic distribution of recent service complaints

Severe Outage (50+ reports)
Service Degradation (20-49)
Minor Issues (5-19)
Isolated Reports (1-4)

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About Optimum

Optimum, a subsidiary of Altice USA, is a major cable provider in the Northeast U.S., offering high-speed internet, TV, and phone services. Known for competitive pricing and fiber expansion, Optimum provides speeds up to 8Gbps in select fiber areas with whole-home WiFi solutions. The service covers parts of NY, NJ, CT, and PA with no data caps and various bundle options including mobile through partnerships.

5 states (NY, NJ, CT, PA, TX)
Square Miles Covered
200+ Optimum Stores
Retail Locations

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Current Optimum Service Alerts

  • 📶 Data Connectivity: 8.5/10 | Strong cable network with growing fiber footprint, occasional congestion during peak hours
  • ⚡ 5G UW Availability: 0% |
  • Customer Service: 7.5/10 | Mixed reviews, with recent improvements in response times
  • Billing System: 8.0/10 | Clear bills but frequent price increases after promotions
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Recent Reviews About optimum
Sep 10, 2025
★★☆☆☆
Sep 7, 2025
★★★☆☆
Sep 4, 2025
★☆☆☆☆
Sep 3, 2025
★★★☆☆
Aug 25, 2025
★☆☆☆☆
Aug 25, 2025
★☆☆☆☆
SteveAug 21, 2025
★☆☆☆☆
Connectivity keeps going in and out
Aug 19, 2025
★☆☆☆☆
Way too many outages
SteveAug 16, 2025
★★☆☆☆
Spotty, connection-disconnection. Expensive service, so leaves me in the position to go searching other providers.
Aug 11, 2025
★☆☆☆☆

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