Is Optimum Down? Report Your Outage Here
Current network issues and outage reports for Optimum
Optimum Service Disruption Report
If you're experiencing Optimum service problems, please report them to help us track the scope and impact of these issues.
Live Optimum Complaint Activity
Hourly breakdown of customer-reported Optimum issues
This chart tracks the volume of Optimum service complaints reported by customers in real-time. Spikes indicate periods of increased network problems.
Optimum Service Performance Trends
30-day historical data on network reliability
This historical view helps identify patterns in Optimum's network performance and recurring service issues.
Optimum Outage Heatmap
Geographic distribution of recent service complaints
About Optimum Communications
Optimum, a subsidiary of Altice USA, is a major cable provider in the Northeast U.S., offering high-speed internet, TV, and phone services. Known for competitive pricing and fiber expansion, Optimum provides speeds up to 8Gbps in select fiber areas with whole-home WiFi solutions. The service covers parts of NY, NJ, CT, and PA with no data caps and various bundle options including mobile through partnerships.
Current Optimum Service Alerts
- 📶 Data Connectivity: 8.5/10 | Strong cable network with growing fiber footprint, occasional congestion during peak hours
- ⚡ 5G UW Availability: 0% |
- Customer Service: 7.5/10 | Mixed reviews, with recent improvements in response times
- Billing System: 8.0/10 | Clear bills but frequent price increases after promotions
Most Reported Optimum Issues
Get Optimum Outage Alerts
Receive notifications when Optimum service is restored in your area or when major outages are reported.