Is Down? Report Your Outage Here
Current network issues and outage reports for
Service Disruption Report
If you're experiencing service problems, please report them to help us track the scope and impact of these issues.
Live Complaint Activity
Hourly breakdown of customer-reported issues
This chart tracks the volume of service complaints reported by customers in real-time. Spikes indicate periods of increased network problems.
Service Performance Trends
30-day historical data on network reliability
This historical view helps identify patterns in 's network performance and recurring service issues.
Outage Heatmap
Geographic distribution of recent service complaints
About Communications
LUS Fiber is Lafayette's municipally-owned fiber-optic network, delivering symmetrical multi-gigabit internet to every residence and business in the city. As one of the most successful public broadband networks in America, LUS Fiber provides 100% fiber-optic connectivity with no data caps, locally-based support, and competitive pricing that has transformed Lafayette into a regional tech hub. The network generates millions in revenue for community reinvestment while offering urban-grade internet speeds at rural-affordable prices.
Current Service Alerts
- 📶 Data Connectivity: 9.6/10 | Carrier-grade fiber network with 99.99% uptime and consistent symmetrical speeds that often exceed advertised rates
- ⚡ 5G UW Availability: |
- Customer Service: 9.5/10 | Award-winning local support with <2 hour response times
- Billing System: 9.7/10 | Price-for-life options available - $58.95/month for 500Mbps
Most Reported Issues
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Receive notifications when service is restored in your area or when major outages are reported.