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Astound
Partial Service Disruptions Reported

Is Astound Down? Report Your Outage Here

Current network issues and outage reports for Astound

Astound Service Disruption Report

If you're experiencing Astound service problems, please report them to help us track the scope and impact of these issues.

Live Astound Complaint Activity

Hourly breakdown of customer-reported Astound issues

Network Status Monitor

This chart tracks the volume of Astound service complaints reported by customers in real-time. Spikes indicate periods of increased network problems.

Astound Service Performance Trends

30-day historical data on network reliability

This historical view helps identify patterns in Astound's network performance and recurring service issues.

Astound Outage Heatmap

Geographic distribution of recent service complaints

Severe Outage (50+ reports)
Service Degradation (20-49)
Minor Issues (5-19)
Isolated Reports (1-4)

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About Astound Communications

Astound Broadband, formed through the merger of RCN, Grande, and Wave, is a growing cable internet provider offering high-speed service in select urban and suburban markets. Delivering speeds up to 1.2Gbps via DOCSIS 3.1 technology, Astound competes aggressively with larger providers through competitive pricing, no data caps, and strong customer service. The provider focuses on tech-savvy users with perks like free modem rentals and month-to-month flexibility in most service areas.

Select markets in 10+ states (NY, MA, PA, TX, IL, etc.)
Square Miles Covered
50+ local stores
Retail Locations

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Current Astound Service Alerts

  • 📶 Data Connectivity: 8.3/10 | Reliable cable network with minimal congestion in most markets, though upload speeds remain limited by DOCSIS technology
  • ⚡ 5G UW Availability: 0% |
  • Customer Service: 8.5/10 | Highly rated for local responsiveness and quick installation
  • Billing System: 8.4/10 | Transparent pricing with fewer promotional gimmicks than larger competitors
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Recent Reviews About astound
Jul 31, 2025
★☆☆☆☆
Jul 29, 2025
★☆☆☆☆
Jul 29, 2025
★★☆☆☆
Jul 29, 2025
★★★☆☆
Jul 27, 2025
★★☆☆☆
Jul 27, 2025
★☆☆☆☆
Jul 27, 2025
★☆☆☆☆
Frequent service interruptions for extended periods of time before re-establishment of services. This is a cyclical problem. Customer service? Poor telephone etiquette, if you can get anybody on the phone. Wait in line- call back? By the time you get called back, if they ever do, you have already forgotten you called them. Last time I called, 25 people were in line ahead of me. Somehow their monthly charges keep going higher and higher- $50 per month increase over the past 12 months alone done in $10 in...
Jul 15, 2025
★★★☆☆
Jun 26, 2025
★☆☆☆☆
Jun 24, 2025
★★☆☆☆

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Most Reported Astound Issues

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