Is Down? Report Your Outage Here
Current network issues and outage reports for
Service Disruption Report
If you're experiencing service problems, please report them to help us track the scope and impact of these issues.
Live Complaint Activity
Hourly breakdown of customer-reported issues
This chart tracks the volume of service complaints reported by customers in real-time. Spikes indicate periods of increased network problems.
Service Performance Trends
30-day historical data on network reliability
This historical view helps identify patterns in 's network performance and recurring service issues.
Outage Heatmap
Geographic distribution of recent service complaints
About Communications
Sioux Falls Fiber is the city-owned fiber-optic network delivering high-speed internet to residents and businesses in South Dakota's largest city. Offering symmetrical speeds from 100Mbps to 10Gbps with no data caps and locally-based support, this municipal network provides competitive alternatives to traditional ISPs. Sioux Falls Fiber stands out for its affordable pricing, commitment to net neutrality, and reinvestment of profits into community technology initiatives across the city.
Current Service Alerts
- 📶 Data Connectivity: 9.3/10 | Enterprise-grade fiber performance with 99.99% uptime and symmetrical speeds that consistently meet or exceed advertised rates
- ⚡ 5G UW Availability: |
- Customer Service: 9.1/10 | City staff support with rapid local response times
- Billing System: 9.4/10 | Simple municipal pricing - $59.95/month for 1Gbps with no contracts
Most Reported Issues
Get Outage Alerts
Receive notifications when service is restored in your area or when major outages are reported.