Citizens Bank
Partial Service Disruptions Reported

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Current banking service issues and problem reports for Citizens Bank

Citizens Bank Service Issue Report

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Citizens Bank Service Issue Statistics
Last 24 hours • Auto-updates every 5 minutes
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Citizens Bank Service Performance Trends

30-day historical data on banking service reliability

This historical view helps identify patterns in Citizens Bank's banking service performance and recurring service issues.

Live Citizens Bank Banking Complaint Activity

Hourly breakdown of customer-reported Citizens Bank banking issues

Banking Service Status Monitor
Citizens Bank

This chart tracks the volume of Citizens Bank banking service complaints reported by customers in real-time. Spikes indicate periods of increased service problems.

Citizens Bank Service Issue Heatmap

Geographic distribution of recent banking service complaints

Major Service Disruption (50+ reports)
Service Degradation (20-49)
Minor Issues (5-19)
Isolated Reports (1-4)

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About Citizens Bank

Citizens Financial Group, Inc. is a prominent regional bank holding company headquartered in Providence, Rhode Island. It operates its retail banking division under the name Citizens Bank, offering a comprehensive suite of consumer and commercial banking products and services. With a significant footprint in the New England, Mid-Atlantic, and Midwest regions, it provides a blend of traditional branch banking and modern digital services. Citizens Bank is known for its strong community presence, a wide range of lending options, and competitive banking products for individuals and businesses.

Over 5 million customers
Total Customers
~1,000+ branches across 14 states
Branch Locations
$222 billion
Total Assets
1828
Established

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Current Citizens Bank Service Status

  • 🏦 Online Banking: 8.4/10 | Reliable and functional online banking platform with standard features for account management, bill pay, and transfers.
  • 📱 Mobile App: 4.6/5 | Well-rated mobile app offering mobile check deposit, fund transfers, and account monitoring with a user-friendly interface.
  • 👥 Customer Service: |
  • 🏧 ATM Availability: 8.3/10 | Extensive network of proprietary ATMs in its branch footprint plus access to thousands more through MoneyPass® network.
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