Partial Service Disruptions Reported

Is Ally Having Issues? Report Your Banking Problem Here

Current banking service issues and problem reports for Ally

Ally Service Issue Report

If you're experiencing Ally banking service problems, please report them to help us track the scope and impact of these issues.

Ally Service Issue Statistics

Last 24 hours • Auto-updates every 5 minutes

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Ally Service Performance Trends

30-day historical data on banking service reliability

This historical view helps identify patterns in Ally's banking service performance and recurring service issues.

Live Ally Banking Complaint Activity

Hourly breakdown of customer-reported Ally banking issues

Banking Service Status Monitor

Ally

This chart tracks the volume of Ally banking service complaints reported by customers in real-time. Spikes indicate periods of increased service problems.

Ally Service Issue Heatmap

Geographic distribution of recent banking service complaints

Major Service Disruption (50+ reports)

Service Degradation (20-49)

Minor Issues (5-19)

Isolated Reports (1-4)

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About Ally

Ally Financial Inc. is a leading digital financial services company and one of the largest entirely digital banks in the United States. Operating without any physical branches, Ally Bank offers a full suite of financial products directly to consumers online and via mobile devices. It is renowned for its high-yield savings accounts, competitive certificate of deposit (CD) rates, and no-fee checking accounts. Beyond banking, Ally also provides auto financing, mortgage lending, and investment products. Its customer-centric approach emphasizes transparent pricing, 24/7 customer support, and a streamlined digital experience.

Over 11 million customers (across banking and auto finance)

Total Customers

No physical branches (Digital-only)

Branch Locations

$196 billion

Total Assets

1919 (as GMAC), 2009 (rebranded as Ally)

Established

!
Current Ally Service Status

🏦 Online Banking: 9.3/10 | Exceptional, user-friendly online banking platform praised for its simplicity, transparency, and robust money management tools.
📱 Mobile App: 4.7/5 | Highly-rated mobile app with seamless check deposit, easy transfers, and a clean, intuitive interface for full account management.
👥 Customer Service: |
🏧 ATM Availability: 8.7/10 | Reimburses all ATM fees nationwide (up to a certain amount per statement cycle) through its Allpoint network partnership, providing vast, fee-free access.