Contact Us
We're here to help! Whether you want to report a service outage, share feedback, or ask questions about our platform, we'd love to hear from you.
Frequently Asked Questions
How quickly do you respond to messages?
We typically respond to all inquiries within 24-48 hours. Urgent service outage reports may receive faster responses.
Can I report a service outage anonymously?
Yes, you can report service outages without providing personal information. However, providing an email allows us to follow up for more details if needed.
Do you verify all service outage reports?
We review all reports for accuracy and may cross-reference with other sources when possible, but we rely primarily on community reporting.
How can I request removal of my data?
You can request data removal by emailing us directly at realletterg@gmail.com with "Data Removal Request" in the subject line.